Offshore admin assistants in the Philippines.

Give recurring administration a clear owner. A dedicated Philippines-based specialist can keep your records, schedules and document workflows moving while your Australian team focuses on clients and delivery.

You appoint us. We manage them. You direct the day-to-day work.

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Structured administration, with clear procedures and reliable handovers.

Inbox and appointment coordination

Triage approved inboxes, organise appointments and prepare reminders using your priorities and escalation rules.

Records and CRM maintenance

Enter approved information, update client records and track missing details without making decisions outside the role’s authority.

Document and workflow support

Format documents, organise files, maintain task registers and prepare routine correspondence for review.

Follow-ups and reporting

Coordinate document requests, track open actions and prepare status summaries so your team can see what needs attention.

Build the role around the queue you need managed

Start with a recurring process rather than a catch-all job description. An accounting practice may need someone to track client documents and update job status. A builder may need enquiry records, scheduling support and project files kept current. The systems differ, but each role needs a defined input, expected output and named reviewer.

Agree what the assistant can complete independently, which messages need approval and when a question should come back to your local team. Clear boundaries help avoid missed handovers and reduce the time spent explaining the same task twice.

Philippines-based support that fits your Australian business

Bridged Teams screens candidates against the experience, communication needs and systems in your brief. CRM, document-management and scheduling experience varies by candidate; your business provides access and training for its own workflows.

Working hours, communication channels and overlap with your Australian team are agreed during scoping. Both 40-hour arrangements and 20-hour options are available, with pricing tailored to the role. We do not assume that every business needs full-time support.

Administration is a role—not an unrestricted permission level

Give the specialist access only to the records and systems needed for the assigned work. Use individual accounts, document approval points and explain how sensitive information must be handled. Your business remains responsible for its privacy and professional obligations.

An admin assistant can prepare and coordinate information, but advice, regulated decisions, payment approvals and final submissions stay with the appropriately authorised person. Review requirements should be built into the workflow from the beginning.

Admin assistant or virtual assistant?

An administrative assistant is usually centred on defined office processes: records, scheduling, documentation and coordination. A virtual assistant role can be broader, combining those tasks with diary, meeting or client-follow-up support around a person or team.

The labels overlap. Choose the role by its responsibilities, not the title alone. We help turn your list of tasks into a coherent brief before sourcing candidates.

Dedicated specialists. Support beyond recruitment.

Build capacity with a specialist matched to your role, systems and working hours. Bridged Teams supports the partnership from candidate sourcing through onboarding and ongoing check-ins, while your team sets priorities and directs the day-to-day work.

One all-inclusive service fee covers sourcing, onboarding, workforce administration, payment facilitation and ongoing support—so you have a clear service structure and an Australian-based team to turn to as the role develops.

One managed service

You direct the work. We manage the rest.

Recruitment, administration and ongoing support—all in one service.

What we do

  • Sourcing &
    Onboarding
  • Workforce Administration
  • Specialist Coordination & Performance Support
  • Specialist Documentation
  • Payment Facilitation
  • Ongoing Client Support

What you do

Direct the daily work

Set priorities, provide your processes and review your specialist’s work.

PRICING EXAMPLE

One all-inclusive monthly service fee.

Indicative monthly service fee

AUD 1,700–2,700per month

Approx. AUD 390–620 per week equivalent.

Mid-level Philippines-based specialist · 40 hours per week.

Sourcing, onboarding, workforce administration and ongoing support included.

20-hour options available with tailored pricing.

Typically billed monthly in advance, due within 14 days of the invoice, subject to your service agreement.

Compare with an Australian role

For comparison: an Australian role

Australian role

AUD 1,620–2,310

Weekly gross wage, including PAYG withholding and superannuation

Monthly: AUD 7,000–10,000

Annual: AUD 84,000–120,000

All-inclusive offshore service

AUD 390–620

Weekly equivalent

Monthly: AUD 1,700–2,700

Annual: AUD 20,400–32,400

Indicative annual difference, based on these examples

AUD 51,600–99,600

Example only—not a quote, savings guarantee, or financial or tax advice. Pricing varies by role, experience, skills and hours. Pricing is exclusive of GST. A one-off workforce establishment fee applies at commencement.

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Frequently asked questions

Yes. Your specialist can work in the systems and software you provide, and you decide which tools they use and what access and permissions they have. Many specialists in our network have experience across a range of platforms, so if particular software experience is required, we can screen for it during recruitment. You then introduce your specialist to your business’s own workflows and procedures.

Your business sets priorities, assigns tasks and reviews the output. Bridged Teams manages sourcing, onboarding, workforce administration, payment facilitation and ongoing engagement support.

Yes. 20-hour options are available with tailored pricing. We scope the workload and required hours with you before recruitment begins.

Ready to get started?

Send an enquiry. We’ll follow up to arrange your call.

You know the role

Share the role, key tasks and hours.

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You are exploring fit

Let’s discuss what could work for your business.

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